Reflecting on a week of stretching both brain and body by Budd

My annual time out was this year taken in isolation rather with colleagues. A week in Rome to fulfil a long held ambition to learn Italian – well at least some Italian, not all of it! A 3 hour per day morning course (with Koiné) using very practical workshop techniques. And what lovely people from […]

I was introduced to a stranger today. She said 3 people had mentioned me in the last week as someone she should meet as she is starting a business. Her first start up. In the first 5 minutes we found we had friends in common and she knew someone who lived in the same road. […]

There’s a big shift going on in the best businesses. They’re moving on from thinking like businesses who treat customers really really well. And instead,  they’re thinking like customers who want really really good suppliers to meet their needs. That’s what we call “Me2B” – the subject of our latest book “Your Customers Rule! Delivering […]

Blimey, in the process of changing all my passwords I noticed a metric of “been busy last qtr”.  I hadn’t added anything to the blog in 2 months. The other metric was rolling through “photos in Facebook”. I see we’d had a busy life as well as a busy work life! So much so we […]