Fast+Simple customer experiences

We design and deliver brilliant customer experiences by helping companies to really listen and act on what customers & staff know

Using processes pioneered in great companies like Amazon, we reduce unnecessary customer effort. We do this by implementing “The Best Service Is No Service”. The results are a benchmark saving of 20% pa in operating costs, significant uplifts in self service & sales, award winning levels of service & engagement. Take a look at the clients we have helped.

Our passion is “How do we stop doing dumb things to our customers and our staff?”. We share this with our LimeBridge global experts and the Chief Customer Officer Forum of the passionate and the knowledgeable in customer experience.

Here’s a short video to show you one of our processes to make your company legendary…


Pro-bono work

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Help making a difference if you have no budget.

Cartoon calendars

customerjourney copy 207x150Request our famous cartoon calendar for 2014

Decisionflow

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It’s what makes companies legendary – our 2 min animation

The Books

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What’s next after The Best Service Is No Service?