Contact LimeBridge

If you are visiting our site from outside the UK, you may like to visit our one of the LimeBridge alliance sites in your country:

North America
Germany
China
India
France
Australia
Japan
Sweden
Singapore
The Caribbean

Driva Solutions - United States
Founded by contact center industry veteran Bill Price in late 2001, after serving as Amazon"s first Global Vice President of Customer Service, Driva Solutions fulfills its mission "Creating and sustaining highly effective customer contact strategy and operations, locally and globally" by applying three key inter-related areas of expertise -- Contact Optimization, Performance Optimization, and Sourcing Optimization -- covering the U.S. and Canadian markets with experienced contact center consultants who "have been there".

Ad Scopum - Germany
Ad Scopum represents an advance on the traditional consulting firm. We combine an all-encompassing set of services to help you become Fast+Simple for your customers:

Customer Management Consultants - complaint management, contact center operations, voice of the customer, contact centre performance management, customer relationship management (CRM) to achieve a strategic competitive advantage for your company.

Recruitment & training including specific training such as team development training, leadership training and communication training for customer facing employees to build exceptional customer experience.

Managed services like customer surveys, quality monitoring programs etc. to sharpen your listening systems and help you to continuously.

LimeBridge Hong Kong - China
Based in Hong Kong, and operating around greater China and Asia, LimeBridge Hong Kong specialise in the creation and delivery of industry leading customer management solutions. Our services help companies to better understand their customers, improve their effectiveness, and optimize their customer experiences.

Celtycs Business Consulting - India
Celtycs is a consulting company that specializes in Customer Experience Management (CEM) and Loyalty Initiatives. Celtycs helps companies plan, define, implement and operationalize their Customer Experience Management strategy with a clear focus on the organization’s business and financial objectives.

Celtycs also have expert market knowledge in the BPO and contact centre markets in India.

Activeo - France
Activeo conseille et accompagne les decideurs de la Relation Client, les utilisateurs et prestataires de Centres de Contacts dans le conseil en management et le conseil en organisation, la conception, l’architecture, l’integration, et le deploiement de solutions de pointe telles que les Centres de Contact IP et les solutions de CRM. Les Centres de Contacts, utilisant le telephone et le Web, sont devenus des outils strategiques pour etendre leur couverture de marche en terme de vente et de services clients.

LimeBridge Australia - Australia
LimeBridge Australia helps you make your business Fast+Simple for your customers. We are Customer Experience Management Consultants and provide CEM solutions in four main areas across call centres, contact centres, web, IVR and Walk-in Channels:

Voice of the Customer: using customer feedback to drive performance improvement...

Skyline: establishing collaboration across the enterprise to reduce contact demand, reduce customer care costs and increase customer satisfaction.

Contact Centre Performance Management: creates a high performance culture in your call centre, contact centre and back office areas.

Customer Self Service: increases self service take up and includes the Sterling Audits IVR Usability and website usability audit.

e.Partners - Japan
e.Partners increases the speed of market entry and reduces the risk of failure by enabling Western high tech companies when operating in the Japanese market. e.Partners also helps Japanese companies adapt the best of western contact centre principles within their own marketplace.

LimeBridge Scandinavia - Sweden
Detter Consulting helps organisations build good relationships with customers, suppliers, employees and other stakeholders Detter Consulting is a leader in strategic marketing and customer relationship management.

Rhea Consulting - Singapore & the Caribbean
Rhea is a team of experts focused on delivering Complete Customer Management. We focus on three main areas to deliver results to our customers.

Firstly - we deliver complete customer management. We define customer experience strategy and customer management strategy for those customer segments that realise greatest economic value.

Secondly - we deliver organisation assessment and individual skills assessment, of the knowledge and attitudes required to support future direction, and we identify gaps and deliver team development planning and individual development planning.

Thirdly - we deliver management training and communication skills training to previously unattained levels.