Having a great time in Tulsa. Tornado warnings apart. Apparently they can suck you out of your cellar if the doors aren’t strong enough. The locals take them seriously!
As they do their guns – a lovely sign on the main entrance to Avis’ call centre asks you politely not to bring guns in. We had a little joke about it, but our host said with a straight face “we’re hunting people and sometimes we forget…”. Maybe she said “hunting-people” but who knows.
Service is of course prompt, peremptory and American. We’ve had t-shirts made up saying “yes we are ok, and no we dont need anything since you last asked 63 seconds ago”. And sweatshirts saying “please turn the aircon off”.
On the upside, Delta Airlines now has service before and on its flights. New planes but no seat back TVs or headrests that keep your head up yet, but heh it was cheap. Hotels, shops and restaurants all have assistants who try to help and heh it’s really cheap. And the TV is plastered with democratic primaries and heh they’re really not cheap.
LimeBridge colleagues are all in great form at our 12th global gathering. Integrated voice of customer is the next big thing (ask me peter.massey@budd.uk.com ) and it’s great to see just how far the book has come – Amazon stock being sold out if a hot topic.
Tomorrow is our US Forum with 25 major companies – can’t wait. What a way to spend St George’s Day. Must fish out that Henry V quote – it’s also Shakespeare’s 444th birthday.
Not many people in Tulsa know that. Still, only 24 hours til…..it’s over (A small joke for music fiends!)
