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	<title>Comments on: No, you can&#8217;t upgrade. You need to go to another provider.</title>
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	<link>http://www.budd.uk.com/blog/no-you-cant-upgrade-you-need-to-go-to-another-provider/</link>
	<description>How do we stop doing dumb things to customers and people?</description>
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		<title>By: Chris</title>
		<link>http://www.budd.uk.com/blog/no-you-cant-upgrade-you-need-to-go-to-another-provider/comment-page-1/#comment-64</link>
		<dc:creator>Chris</dc:creator>
		<pubDate>Fri, 14 Mar 2008 22:17:53 +0000</pubDate>
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		<description>Hi Jo

I work for Carphone Warehouse and was disappointed to hear your story .. we&#039;re working hard to eradicate this type of miserable customer experience. 

If you&#039;ve not yet turned to one of our competitors - and I wouldn&#039;t blame you - please email me at murtonc@cpwplc.com and I will do my best to find a solution.

Chris</description>
		<content:encoded><![CDATA[<p>Hi Jo</p>
<p>I work for Carphone Warehouse and was disappointed to hear your story .. we&#8217;re working hard to eradicate this type of miserable customer experience. </p>
<p>If you&#8217;ve not yet turned to one of our competitors &#8211; and I wouldn&#8217;t blame you &#8211; please email me at <a href="mailto:murtonc@cpwplc.com">murtonc@cpwplc.com</a> and I will do my best to find a solution.</p>
<p>Chris</p>
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