Yet again the 8.51 National Express from Peterborough to Kings Cross evades me. Not that I was late. The car park that is supposed to open to non-season ticket holders at 8.45, yet again fails to open until 8.50 as the train is making its way into the station with one of those ‘I’m on time’ smiles across the face of the driver (I imagine).
The story of the new car parking system is one that any regular will talk to you about. It’s a blog or ten in itself. I know it’s no use complaining about the whole system but decide to test the customer service response about the car park opening.“We’ve asked for a new part but been told we can’t have it” says the customer service representative on the station.
“We go out there every morning usually to reset the clock but you can’t do it before 8.30, and sometimes we forget” he continues.“Most times” I add. “To be fair, yes”, he says
“So when do you expect it to be replaced” I continue. “Not sure, as I say we not able to get the part” he repeats with a broad smile and friendly open hand guesture that says ‘love to but…not my problem’
So I leave with a sideswipe at the whole car parking system. “Rip the whole lot out while you’re at it” - which gets a hearty laugh of agreement. I walk away feeling I’ve lost the battle. (Is it a war?)
I use the next 35 minutes before the next train arrives to write this blog. I then use my 3G datacard to post it before getting on the train. Why is the on-train WiFi free? Because it never bloody works!I feel better…until tomorrow morning at 8.45.
