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	<title>Comments on: Catch train 22 &#8211; why do travel sites never work?</title>
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	<link>http://www.budd.uk.com/blog/catch-train-22-why-do-travel-sites-never-work/</link>
	<description>How do we stop doing dumb things to customers and people?</description>
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		<title>By: petermassey</title>
		<link>http://www.budd.uk.com/blog/catch-train-22-why-do-travel-sites-never-work/comment-page-1/#comment-8</link>
		<dc:creator>petermassey</dc:creator>
		<pubDate>Wed, 07 Mar 2007 17:55:00 +0000</pubDate>
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		<description>And today BA&#039;s site doesnt work as of 5.45pm. Cannot get in to check in online, either directly or</description>
		<content:encoded><![CDATA[<p>And today BA&#8217;s site doesnt work as of 5.45pm. Cannot get in to check in online, either directly or</p>
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		<title>By: petermassey</title>
		<link>http://www.budd.uk.com/blog/catch-train-22-why-do-travel-sites-never-work/comment-page-1/#comment-7</link>
		<dc:creator>petermassey</dc:creator>
		<pubDate>Tue, 06 Mar 2007 10:00:00 +0000</pubDate>
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		<description>And trying to book Virgin Trains today was no better. My postcode doesnt exist to them, therefore I cant buy. and there was no easy phone back up</description>
		<content:encoded><![CDATA[<p>And trying to book Virgin Trains today was no better. My postcode doesnt exist to them, therefore I cant buy. and there was no easy phone back up</p>
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