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	<title>Comments on: “Sorry” can be a positive marketing message</title>
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	<link>http://www.budd.uk.com/blog/%e2%80%9csorry%e2%80%9d-can-be-a-positive-marketing-message/</link>
	<description>How do we stop doing dumb things to customers and people?</description>
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		<title>By: Ian Mapp</title>
		<link>http://www.budd.uk.com/blog/%e2%80%9csorry%e2%80%9d-can-be-a-positive-marketing-message/comment-page-1/#comment-691</link>
		<dc:creator>Ian Mapp</dc:creator>
		<pubDate>Fri, 23 Jul 2010 11:30:53 +0000</pubDate>
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		<description>LOL Doug,

Thanks for the kind remarks, curious that you get the &quot;webby aftertaste&quot; too. I&#039;m guessing that good wine and the internet are an unhappy combination. ;-)</description>
		<content:encoded><![CDATA[<p>LOL Doug,</p>
<p>Thanks for the kind remarks, curious that you get the &#8220;webby aftertaste&#8221; too. I&#8217;m guessing that good wine and the internet are an unhappy combination. <img src='http://www.budd.uk.com/blog/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
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		<title>By: Doug Shaw</title>
		<link>http://www.budd.uk.com/blog/%e2%80%9csorry%e2%80%9d-can-be-a-positive-marketing-message/comment-page-1/#comment-690</link>
		<dc:creator>Doug Shaw</dc:creator>
		<pubDate>Thu, 22 Jul 2010 16:00:51 +0000</pubDate>
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		<description>Lovely story Ian. Full bodied, a hint of romance, and a great genuine finish....if you ignore the odd webby aftertaste :)

Like it - Doug</description>
		<content:encoded><![CDATA[<p>Lovely story Ian. Full bodied, a hint of romance, and a great genuine finish&#8230;.if you ignore the odd webby aftertaste <img src='http://www.budd.uk.com/blog/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>Like it &#8211; Doug</p>
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